Customer Testimonials
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Steve Nino, Santa Rosa, CA
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We can not thank the Santa Rosa RV Service enough. Sergio was very informative in answering all our questions. When it comes to service, Sergio made sure that all repairs were done well. We also appreciated the way Mike treated us when we came to look for a trailer. He created a comfortable atmosphere. Mike made the buying of our trailer very pleasant and smooth.
Lynden Chapman, Healdsburg, CA -
I purchased a fifth wheel trailer to live in during my house remodel.
Jay and Sid were very helpful and great help in service after the sale.
Jordan did a thorough walk-through and systems check.PAUL HECK, SANTA ROSA, CA -
Mike and Sid were more than gracious. Their care and warm approach made you feel at ease. I was under nor pressure at anytime. The process from start to finish was completed in a reasonable manner.
Lynden Chapman, Healdsburg, CA -
We purchased our 2022 GeoPro from Santa ROSA RV. Highly recommend the staff. When our trailer needed servicing we took it back to Santa Rosa RV. The service was excellent and Sergio kept us well informed about any issues. Highly recommend.
Kathryn Bauer, Forestville, CA -
We purchased our Rockwood Mini Lite 2511s in March 2024. We spent a lot of time searching for this trailer at several dealerships, and received multiple quotes. We received a quote from Santa Rosa RV for the trailer and our trade in that we felt was a good deal. After talking with our salesman on the phone several times, we reached a deal, and agreed on a final price. The process was straight forward, and everything that we agreed to on the phone was what we got when we arrived at the dealership. After taking our trailer out for our shakedown trip, we found some minor issues that we needed addresses. We set up a service appointment for the next month. The problems were fixed, and the trailer was ready for pick up when promised. We appreciate that Santa Rosa RV does what they tell you they will without the run around that we have had with other dealerships. We also really appreciate the quality of our Rockwood trailer.
Rick Haak, Pioneer, CA -
Ian was a gracious salesman and Jordan was outstanding during the walk-through and training for our 2024 Forest River Rockwood Signature trailer. We are looking forward to using it on our camping property!
Christopher Cain, Santa Rosa, CA -
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Syaira Cantiberos, Santa Rosa, CALIFORNIA -
Ive been working with Jon for several weeks now trying to get my pop-up repaired. I want to pass along my highest complements based on working with him. From the minute I dropped off my camper, Jon has been nothing but helpful. His timely communication, even of bad news (were experiencing a part delay), is top-tier. Every time he has committed to providing me an update, hes followed through and I cant emphasize enough, as the customer, how much it is appreciated. Jon is a real star and youre lucky to have him on your team.Customer service is an important value to me; Ill pay a premium for quality work and high caliber customer service the combination of these two values is seen less and less these days and Im happy to have found them in Jon and SRRVS. SRRVS has completely proven itself to me. I look forward to a long-lasting service and sales relationship.I hope that you find this feedback both helpful and valuable.Best Regards,Joe Capone
Joe Capone
I had my bathroom skylight replaced for a second time at SR RV. Both times they were cracked. The first time it was replaced Sergio was not there. When I took it in the second time Sergio the service manager got up on the roof himself. We were going to replace the chalking and found the crack. Sergio went with an upgraded skylight and had it installed the next day. The amount of chalking they used was twice the amount of last time. Sergio and his time take care of the customer. Great doing business with the service team. Thank you, Steve